Q: HOW DO I FIND OUT PRICING AND RESERVE ITEMS?
A: Search through our inventory and add items that you are interested in to your wishlist. From there, send it our way! We will check on the the availability and send you a quote ASAP. If you’d like to turn your quote into a reservation, we require a 50% non-refundable deposit to hold the items for your date
Q: HOW LONG CAN I KEEP AN ITEM FOR?
A: Our rental rates are based on one-day rentals, but include day before pick up (or delivery) and day after drop off (or retrieval). Note we are flexible. If picking up a day earlier would help, we are happy to accommodate.
Q: HOW MUCH FOR A DELIVERY IN COLORADO?
A: We will provide a custom delivery quote based upon the size of the order, complexity, and distance from our location in Louisville, CO. The fee includes delivery and set-up as well as strike/pick-up.
Q: IF I don’t want delivery, can i pick up the items myself?
A: Possibly, depending on your rental order and vehicle of transport, we will consider a pick-up/drop off order. Their will be a small packaging fee and you would be responsible for anything that happens during transport.
Q: HOW FAR DO YOU DELIVER??
A: We can deliver throughout the state of Colorado, Utah + New Mexico. Cost will vary based on how much you’ve rented and where your event is. Typically there will be a mileage fee, plus an hourly delivery driver charge. For events over 4 hours drive, we require lodging for the delivery driver.
Q: DO YOU HAVE A MINIMUM RENTAL AMOUNT?
A: We have a minimum rental amount of $500 for delivery service. We do not have a minimum rental for you to pick up and return the items yourself. Not all rental items (like the harvest tables and larger upholstered pieces) are available for pick-up.
Q: WHAT DO YOU REQUIRE FOR A DEPOSIT?
A: We accept a 50% deposit to reserve all items in the form of credit card or check. You must sign our contract and provide us with a credit card for damages.
Q: …OOPS, I BROKE IT
A: Accidents happen, we get it. For our furniture and non-tabletop items, we first try to fix and clean ourselves. If the item is beyond repair and needs to be removed from inventory, you are responsible for the actual replacement cost which can vary on each individual piece. For all other items returned damaged or missing, you are responsible for the replacement fee which varies depending on the actual item cost. A rule of thumb is that most replacement fees are 5 times the rental cost.
Q: What if you don’t have what i’m looking for?
A: We love the thrill of the hunt. If you’re looking for something we don’t have, but would love to have it in our inventory… give us a shot! Chances are we’ll find just what you were looking for!
Q: WHAT FORMS OF PAYMENT DO YOU ACCEPT?
A: We accept cash, check, most major credit cards, direct deposit ACH and Paypal.